The Life Time GuaranteeTupperware proudly back its products with a life time guarantee. most Tupperware products are guaranteed to perform under domestic use for the life time of the product. the only products not covered by the life time guarantee are those few items which come under quality guarantee with the 'Q' symbol.
Tupperware products are guaranteed against chipping, cracking or breaking under non commercial use. If due to non-availability, a particular color of a part in the original product can not be provided we will provide a matching color. If we cannot find a matching color, the customer will be requested to give back all the parts of the old product and have a new products of a same design but in new color.
If dew to unavailability, a replacement product cannot be provided. Tupperware will gladly provide a comparable product in volume or full credit to the value of the last recommended retail price of that item, towards future purchase of the Tupperware products.
What is covered by Life Time Guarantee:* Manufacturing quality issues like wrapping, stress, cracking, peeling, splitting, and any specific functional issues in normal non-commercial use covered by Life Time Guarantee.
* All the Tupperware products which are not under "Q" guarantee comes under life time guarantee.
* Melamine products are covered for a guarantee of 7 years only.
* Any exceptions to the above will clearly be intimated at the time of sale.
Replacement Cases:
BASE:
* Crack through gate.
* Side wall deformation.
* Bottom crack due to stress.
* Locking issues.
* Short shot or any manufacturing defect.
* Crack at handle.
* Hinge crack.
SEAL:
* Loose / Tight fit.
* Peeling.
* Hinge, tranion damage.
* Bulging or caving.
* Crack at grooves.
* Crack at tab.
* Crack through side weld.
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